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Sales · Singapore · Hybrid

Inbound Sales Representative

If you believe in delighting customers, have high standards and are resourceful, we want to hear from you.

You will:

  • Manage and respond to all inbound enquiries

  • Build proposals, negotiate, and close deals end to end

  • Handle website order changes and amendments, ensuring smooth coordination with ops and kitchen

  • Provide ongoing client support for repeat customers and inbound-led accounts

  • Effectively work cross-functionally to shape the product roadmap based on data-driven insights

  • Assist in refining the company's sales strategy and processes

  • Assist the sales and operational teams to implement best industry practices and knowledge

  • Provide customer support for events

We’re looking for someone with:

  • Sales or customer-facing experience preferred (catering or hospitality a plus) - fresh graduates with the right attitude welcome to apply

  • Best in class customer service

  • Strong management and communication skills

  • Intellectual curiosity

  • Ability to start and get things done

  • Ability to handle ambiguity

What’s in it for you:

  • Work with a fast growing, at the same time, lean and mean team, to make real world impact.

  • Have a lot of ownership and drive your own results and progression.

  • Smart people who sweat the details and push for the highest standards.

  • Training, mentorship, buddies, in-house programs to help you grow.

  • Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

  • CV or LinkedIn profile

  • Tell us about a time you had to work on a highly challenging task. How did you overcome it?

  • What motivates you?

  • What's your favourite food and where do you get it? Why?

Your privacy and fairness in our recruitment process:

We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency and minimize bias, we use AI-powered tools to assist with tasks such as resume screening and candidate matching.

These tools are designed and deployed in compliance with the Tripartite Guidelines on Fair Employment Practices and internationally recognized AI governance frameworks. We continuously validate our systems to uphold fairness, transparency, and accountability, ensuring they do not result in unfair or discriminatory outcomes.

Your personal data is handled securely and transparently, and final hiring decisions are made by our recruitment team to ensure a human-centered approach. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at hello@grain.com.sg.

Department
Sales
Locations
Singapore
Remote status
Hybrid
Employment type
Full-time

WHAT’S THE INTERVIEW PROCESS LIKE?

The process can differ between roles, but we usually start with a quick screening call followed by in-person interviews to be sure we’re on the same page and a good fit for each other.

1. Quick 45 minute screening interview to make sure we are on the same page. Here, we try to briefly understand cultural fit, where you’re at, what you’re optimising for, strengths and weaknesses, relevant experience, etc.
2. 1–1.5 hour deeper interview with the functional lead. There may be some overlapping questions here — we don’t compare notes between interviews to keep the process independent.
3. [Only certain roles] 3–4 hour practical interview.
4. [Only certain roles] Interview with CEO/COO.
5. Reference check.

If you have read this far, some useful tips:

• Always follow up after each interview - tell us things you learned, what you enjoyed, why you would be a good fit, ask more questions, supplement your answers — this will go a long way!
• This is a basic detail but people fail at it and we are the kind of company that likes helping you out — reply all in your emails. Make sure everyone that needs to be in the loop (especially your champions in this case!) are to/cc-ed in each thread.
• “Any questions for me?” → The right answer is always yes. And belt out the 3 questions you prepared for this interview. Some good questions: “How did I do in this interview? Please give me brutal feedback.”, “Pre-mortem: If I joined Grain and I was no longer with you all in 6-12 months. Why?”, “What do you think are the most important traits for this job?”
• Pro tip for sales interviews: Sales is more about asking questions, instead of talking. Learn this in 1:38 minutes here.
Sales · Singapore · Hybrid

Inbound Sales Representative

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