Fulfilment · Singapore

Catering Assistant

We’re looking for someone energetic, proactive and meticulous to ensure the smooth and efficient running of our delivery operations. If you love delighting customers, take complete ownership of your duties, and strive for excellence, we want to hear from you.

Responsibilities:

Pack, set up and tear down catering buffets/mini buffets in a timely and organised manner.
Achieve a high level of customer satisfaction and service standards.
Maintain a high level of hygiene and cleanliness of workspaces.
Assist in logistics-related work.
Perform any other ad-hoc tasks assigned to you from time to time.
Normal working hours: Up to 44 hours / week (after which you will be paid OT)

Requirements:

Ownership - you think and act like a business owner, not a worker.
Strong work ethic - you care deeply about doing things well.
Optimism - you always see the glass as half full.
Hospitality - you love delighting customers.
Physical strength to handle bulky items.

What's in it for you:

Halal-certified food establishment.
Lots of incentives for hitting high standards (based on punctuality, customer ratings, sales orders fulfilled).
Work with a fast-growing, at the same time, lean and mean team, to make real-world impact.
Have a lot of ownership and drive your own results and progression.
Smart people who sweat the details and push for the highest standards.
Other benefits include competitive compensation package and birthday leave.

Department: Fulfilment
Locations: Singapore
Employment type: Full-time

WHAT’S THE INTERVIEW PROCESS LIKE?

The process can differ between roles, but we usually start with a quick screening call followed by in-person interviews to be sure we’re on the same page and a good fit for each other.

1. Quick 45 minute screening interview to make sure we are on the same page. Here, we try to briefly understand cultural fit, where you’re at, what you’re optimising for, strengths and weaknesses, relevant experience, etc.

2. 1–1.5 hour deeper interview with the functional lead. There may be some overlapping questions here — we don’t compare notes between interviews to keep the process independent.

3. [Only certain roles] 3–4 hour practical interview.

4. [Only certain roles] Interview with CEO/COO.

5. Reference check.

If you have read this far, some useful tips:

• Always follow up after each interview - tell us things you learned, what you enjoyed, why you would be a good fit, ask more questions, supplement your answers — this will go a long way!

• This is a basic detail but people fail at it and we are the kind of company that likes helping you out — reply all in your emails. Make sure everyone that needs to be in the loop (especially your champions in this case!) are to/cc-ed in each thread.

• “Any questions for me?” → The right answer is always yes. And belt out the 3 questions you prepared for this interview. Some good questions: “How did I do in this interview? Please give me brutal feedback.”, “Pre-mortem: If I joined Grain and I was no longer with you all in 6-12 months. Why?”, “What do you think are the most important traits for this job?”

• Pro tip for sales interviews: Sales is more about asking questions, instead of talking. Learn this in 1:38 minutes here.

Fulfilment · Singapore

Catering Assistant

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